Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-business-automation-for-repair-shops.livebursts.com (hereafter referred to as “AI Business Automation for Repair Shops” or “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://ai-business-automation-for-repair-shops.livebursts.com.
  2. All associated mobile and web applications.
  3. Any online services or products offered through these platforms.
  4. Interactions between our users and the above-mentioned digital assets.

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this Privacy Statement.
  3. Receiving communications from us, including newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

  1. Account Information: Details associated with your registration and account creation, such as name, username, email address, and password.
  2. Payment Information: Billing details used for transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data related to your financial status or transactions processed through our systems, ensuring compliance with financial regulations.
  4. Purchase Information: Records of products or services purchased from us, including quantities, prices, and order history.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and device tokens used for tracking and analytics.
  6. Location Data: Geographic data provided by your device for location-based services and personalization.
  7. Feedback: Any comments, suggestions, or reviews you share with us to enhance our products and services.
  8. Social Media Information: Data obtained from social media platforms when users choose to log in through these accounts for seamless access.
  9. Product Information: Details about the products you interact with on our platform, including preferences and usage patterns.

We collect this data through various means: user input forms, account settings, online interactions, analytics tools, and automated technologies like cookies and device identifiers. Additionally, we may receive personal data from third parties who have obtained consent to share such information.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your browser or device by websites you visit. They serve various functions, including:

  1. Strictly Necessary: These ensure basic functionalities of our website, such as enabling secure login sessions.
  2. Preference: Cookies store user preferences to personalize content and settings.
  3. Analytics: They help us understand user behavior and improve the performance of our website.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage or delete specific cookie categories.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Once the retention period expires or when the purpose changes, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols for data at rest and in transit to protect against unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Control: Our internal policies restrict access to personal data only to authorized personnel who require it for specific business purposes.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that a child has provided us with personal information, we will take appropriate steps to delete such data and notify parents or legal guardians.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  4. Restriction: The right to limit the processing of your personal data under specific conditions.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Filing Appeals/Complaints: You can file a complaint with a supervisory authority if you believe that our handling of your personal data is in breach of this policy or applicable law.

To exercise these rights, please contact our Data Privacy Team at [email protected]. We will respond to legitimate requests within the required time frame as per applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions related to privacy, data security, or to exercise your rights, please contact us:

  • Email: [email protected]
  • Address: Data Privacy Team, AI Business Automation for Repair Shops, [Your Physical Address]